“We have improved our procedures,” says the Department for Work and Pensions – but stories like this are proliferating.
It makes you wonder what they mean by “improved”, doesn’t it?
A cancer patient was stripped of her benefits for more than a month while undergoing debilitating chemotherapy following an apparent mix up.
Marisa Da Silva, of Isleworth, was diagnosed in August 2015 with breast cancer and has been unable to work since her treatment began the following month.
The 39-year-old was initially awarded Employment and Support Allowance (ESA), thanks to help from Macmillan Cancer Support to obtain the benefit.
But this payment was withdrawn in November and she says she was told she would need to apply for work to qualify for Job Seekers Allowance (JSA).
She claims one Jobcentre officer even advised her to hide her condition from potential employers, despite the chemotherapy leaving her unfit to work on all but a few days a month.
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