Capita, the private company that runs Vision 4DS, was awarded a £19.6m contract to provide the system in March 2012 [Image: London Fire Brigade].

Here’s another triumph for Theresa May and the free-marketeering so beloved of her party.

The Tories outsourced the fire and rescue service dispatching system to outsourcing profit-maker Capita in 2012. As a result, it doesn’t work.

I’ll just leave this here:

Firefighters are delayed in getting to emergencies due to a “catastrophic” dispatching system, the BBC has found.

According to sources, the system used by London Fire Brigade regularly crashes and often fails to dispatch the closest fire engine.

“There’s no doubt that the safety of firefighters and the public has been compromised as a result,” the Fire Brigades Union (FBU) said.

Capita, which runs the system, said there were “very occasional problems”.

The Vision 4DS system has crashed at least five times and once remained offline for three hours since its implementation in November 2015, publicly available documents show.

Control room workers were forced to use a pen and paper to take details and mobilise fire crews.

“It was like going back 40 years,” one worker told the BBC.

Capita was awarded a £19.6m contract to provide the system to London Fire Brigade in March 2012.

Source: ‘Catastrophic’ dispatch system ’causes fire engine delays’ – BBC News

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