I had a thought about Universal Credit that I want to share.
When Universal Credit is fully implemented, the Conservative Government aims to make it impossible for any claimant to receive the benefit for 42 days after they make their claim.
If this is so, why bother with all the ridiculous messing around creating a new computer system?
With 42 days in which to action any claim, it should be entirely possible to handle every single claim by every single UK citizen – by hand.
A 42-day in-built delay to any claim simply means that Iain Duncan Smith has been wasting everybody’s time – and exorbitant amounts of all our money – for no reason at all.
Of course, the only reason to make this point is that a computerised benefit system should need no in-built time delay at all. In addition, it means the Conservative Government is intentionally – and up-front admittedly – offering a poor service.
So let’s recap:
There is no point having a computerised benefit system if the delay between claiming and receiving is intentionally increasing.
As clients of the Department for Work and Pensions – customers, if you like – UK citizens should expect the fastest and best service, not an unreasonably long delay.
Any administration that intentionally builds a seven-week delay into its service should be replaced.
Am I right?
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