Caxton House, London [Image: Paul Billanie/Welfare Weekly].

Caxton House, London [Image: Paul Billanie/Welfare Weekly].

Flaws in the UK Government’s flagship Universal Credit scheme are causing “serious detriment” to vulnerable people in Scotland, a damning new report from Citizens Advice Scotland (CAS) concludes.

An analysis by CAS found the new system contains “inherent flaws” which the charity says must be fixed before Universal Credit is rolled-out across Scotland, including delays in payments, technology glitches and unfair benefit sanctions.

Universal Credit replaces a number of existing benefits with one single monthly payment and is currently only claimed by a relatively small number of households, but has been slowly rolled-out across the country over the last year.

The new benefit will eventually be made available to all claimants across the UK, which includes those currently claiming Jobseeker’s Allowance, sick and disabled people who are unable to work, and low-income working households.

Source: Universal Credit Flaws Causing ‘Serious Detriment’ To Claimants


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