Disabled people do not trust welfare claims assessments, MPs warn

Last Updated: February 14, 2018By

A “pervasive lack of trust” among disabled people in the method of assessing their welfare claims risks undermining the operation of the Government’s flagship benefits, MPs have warned.

Since 2013, 290,000 rejected claims for Personal Independence Payments or Employment and Support Allowance have been granted on appeal – a total of 6% of all those assessed.

The Department for Work and Pensions has spent “hundreds of millions of pounds” of taxpayers’ money over that period checking and defending decisions made on the basis of reports by private contractors, said a report by a cross-party committee.

The House of Commons Work and Pensions Committee said there was evidence that the companies carrying out assessments – Atos, Capita and Maximus – have produced reports “riddled with errors and omissions”.

Noting that quality targets set for them had been “universally missed”, the committee said ministers should consider taking the process back in-house when contracts come up for renewal in 2019 and 2020.

Source: Disabled people do not trust welfare claims assessments, MPs warn


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7 Comments

  1. NMac February 14, 2018 at 1:07 pm - Reply

    Their distrust is more than well justified.

  2. Barry February 14, 2018 at 1:15 pm - Reply

    Is it any wonder that they have so many appeals when they charge extra to consider them, the whole contract was an eu up from the start. (the eu being the joke of negotiation theses days)

  3. Roland Laycock February 14, 2018 at 1:28 pm - Reply

    There is nothing there to trust, its only purpose is to screw people

  4. Tony Dean February 14, 2018 at 3:29 pm - Reply

    Link to the Work and Pensions Committee report:-
    https://publications.parliament.uk/pa/cm201719/cmselect/cmworpen/829/829.pdf

  5. JohnDee February 14, 2018 at 5:56 pm - Reply

    Yeah but, how many times and for how many years have you heard parliamentary committees whining on about how the WCAs are not fit for purpose. How many more deaths will it take before the torture stops?

  6. Pat Sheehan February 15, 2018 at 5:52 pm - Reply

    From what I’ve seen over the last six years or so it’s going to take a whole lot more deaths, many, many more deaths and infinite misery and desolation before the tories even sit up and take notice. These people are in total denial: bit like Germany as the Nazis rose to power and took total control of ordinary people’s lives.

    • Mike Sivier February 16, 2018 at 2:37 pm - Reply

      Denial is a stage of the process – exactly as in Germany in the 1930s and 40s.

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