Twitter is ordered to answer Vox Political’s Subject Access Request. This could be embarrassing!

Remember when Twitter suspended This Writer’s account back in December?

It was connected with my reporting of Rachel Riley’s attempt to strike out my defence against her libel claim.

Apparently, this person complained to Twitter about it –

Identified? This person posted screenshots that appear to show they are responsible for the complaint that had Vox Political’s Mike Sivier suspended from Twitter. Mike has no idea who this person is and a Twitter search provides no evidence of any contact.

– and Twitter suspended me on the spot.

I then submitted a Subject Access Request which Twitter failed to honour, despite being legally obliged to do so – and that’s where the Information Commissioner’s Office (ICO) came in.

Twitter emailed me on December 17. Its statement – and what I wrote in response on This Site – are as follows:

“Thank you. Our record indicates that your account is not suspended. This case will now be closed.

“It really won’t, you know.

“Yes, my account was restored on Thursday (December 17), but it had still been unavailable to me for five days and I want to know why. I have a right to know why. Remember, Twitter never contacted me with a reason for my suspension.

“I submitted a Subject Access Request, which is a legal requirement. By UK law, Twitter has one calendar month from the date I submitted my request (December 12) to honour it. No excuses. No apologies. If it fails to provide the information, Twitter will have broken the law.”

At the time, Twitter had been collecting a huge amount of criticism for suspending accounts belonging to left-wing writers, apparently after receiving co-ordinated complaints from users who were making false claims of anti-Semitism.

The message from Mr(?) Grunspan, above, clearly appears to be connected with this as it deliberately makes a connection with Rachel Riley’s court case against me and reasserts the false claims of anti-Semitism and Holocaust denial against me.

I had to wait a while for the ICO to get back to me.

In the meantime, Twitter suspended my account again at the beginning of February – again with no notification. I had to wait a whole month before it was restored this time and, as with the December suspension, I was told that investigations showed I had not, in fact, done anything against the site’s rules.

Today (April 21) I received an email from the ICO. Here are the relevant parts [boldings theirs]:

“We have considered the issues that you have raised with us and our decision is that there is more work for the organisation to do.

“We have therefore raised your issues with the Chief Executive, via the Data Protection Officer, explaining that we want them to work with you to resolve any outstanding matters.

We expect the organisation to fully address your complaint by telling you what they are going to do to put things right, or if they believe they have met their data protection obligations by explaining fully how they have done so.

“We have allowed the organisation 28 days to consider the issues that you have raised with us, and to consider next steps in your case. Many organisations will contact individuals sooner than that, however, if you have allowed 28 days, and there is no contact at all then please let us know.”

I look forward with interest to finding out how Twitter will say it honoured my Subject Access Request. I expect you will, too.

The clock is ticking. Do you think I will even receive a response by (checks calendar) May 19?

Have YOU donated to my crowdfunding appeal, raising funds to fight false libel claims by TV celebrities who should know better? These court cases cost a lot of money so every penny will help ensure that wealth doesn’t beat justice.

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4 thoughts on “Twitter is ordered to answer Vox Political’s Subject Access Request. This could be embarrassing!

  1. Jan Brooker

    Could end up a bit like my experience of dealing with the Labour Party over *data* issues? I gave up in the end [I resigned], as the LP seems to think it can just ignore ICO regulations. LP gave me NO response to ANY of the points I raised, even though it is legally required to do so; just one line in an email saying they had complied, when they hadn’t. Decided I’d got better things to do with my time, than try to argue with ignorant and nameless apparatchiks.

  2. Jeffrey Davies

    Like DWP squirming in their lot but with
    These big companies they have people’s
    Who make them seem like saints their
    Answer could very well be they have to
    Follow procedures leaving those complained about out in the cold but wait and see

  3. Lynne Edwards

    I used to think the ban issue might be the result of over zealous or biased Twitter staff using their own interpretations of the rules. But, it’s becoming obvious that the Twitter organisation are playing by their own rules. Whether this is only towards left wing commentators, it would be very interesting to find out!

  4. disabledgrandad

    In a word ‘NO’ I don’t think your hear anything. Or at best just a default letter that will say nothing in 5 pages of legalizase BS. That they stupidly will believe will resolves the matter!

Comments are closed.