Category Archives: Disability

Did Tory distraction tactics make you lose track of the DWP’s strange plans for sick and disabled people?

Distractions, distractions: the Tories love them and try to cause as many as possible.

Even while the fuss over the Downing Street Christmas party last year is embarrassing for them, it means you may not have noticed other harms they are inflicting on sections of the population.

For example: the Department for Work and Pensions.

1. It seems the government is quietly pushing through proposals to change the assessment of Personal Independence Payment (PIP) – the main benefit for people with disabilities – even though it only put them out for consultation a short while ago.

The plans to expand the Special Rules for Terminal Illness and to remove the proposed 18-month minimum award period for people receiving PIP were part of a Health and Disability Green Paper and the government ran a consultation on them that ended on October 11, just two weeks before they appeared in Chancellor Rishi Sunak’s Budget statement as schemes that will definitely go ahead.

The Tory government expects to save £70 million over three years by doing this.

Labour has demanded clarification, smelling another Tory stealth cut. And it is true that the plans will have an impact on people with protected characteristics, so Sunak needs to explain why they are not mentioned in the ‘Impacts on Equalities’ section of the Budget.

Of course, it is entirely possible that the impact in this instance will be a good one.

The proposal is to replace the systems that are being cut with “better triaging of cases and testing a new Severe Disability Group”.

While the DWP has a poor history of doing anything “better”, the plan for a “Severe Disability Group” is now quite well-known and would put people with progressive, lifelong conditions into a group where they would never have to face reassessment for the benefit.

It is entirely possible that the whole of the £70 million projected saving would come from this change. This Site – and others – has spent years pointing out that the DWP spends more on constant reassessments that try to find ways to exclude people with disabilities from the payments that make their life worthwhile than it would if it left them alone.

It may be that the government has actually listened for a change and is doing the right thing for once.

I know – it’s a slim chance. But watch this space.

2. Sadly the reliability of any evidence provided by the DWP on proposed savings comes into serious doubt when one learns that the department withheld evidence that the work capability assessment, used to determine whether people are eligible for sickness benefit Employment and Support Allowance (ESA), was linked to 590 suicides:

Dr Paul Litchfield said: “If I had had that evidence available to me, or indeed been told that it was there – you can only ask for stuff if you know that it exists… I would certainly have looked at it and taken it into consideration.”

The information includes secret DWP reviews into benefit-linked deaths and two reports sent to the DWP by coroners aimed at preventing future deaths of claimants.

The revelation suggests that the DWP deliberately tried to prevent its reviewer from suggesting changes that would have saved lives.

3. Dr Litchfield also criticised the DWP as “odd” because, while it accepted his recommendations on policy, the operation side of the department continually and consistently dragged its feet when he proposed changes:

He said he believed the government department was stalling – waiting for the next review, with a different set of proposals, to come along so it wouldn’t have to change anything.

But how far can we trust him on this?

He said the government should develop a new assessment, based on the discredited biopsychosocial (BPS) model of disability. It already is.

This is the idea that the illnesses that prevent people from being able to work are all in the sufferers’ minds, and that they were perfectly capable of having jobs. This in turn led to the “scrounger” and “skiver” lies put about by the Tory and Liberal Democrat coalition government of 2010-2015.

It is important to remember that these beliefs informed New Labour policy on benefits when that party was in charge of the DWP. Current shadow Home Secretary Yvette Cooper, as Work and Pensions Secretary under Gordon Brown, enforced rules that docked assessment points from amputees if they could lift objects with their stumps, while she said claimants with speech problems who could write a sign would receive no points and deaf claimants who could read such signs would have no points for hearing loss. Anybody with mobility issues would be assessed using “imaginary wheelchairs”. She also removed half the mental health descriptors from the assessment, hugely increasing the possibility of suicides if the benefit was withheld.

Dr Litchfield said a new, independent reassessment of the benefit was long overdue. This Writer agrees – but this gentleman and his ideas should be kept very far away from it.

4. Underlying all of this is the question of whether the DWP has a duty of care to benefit claimants.

The department has denied this for many years, so it was welcome to learn that PIP review Paul Gray believes this duty is implicit in all of its work:

But This Writer strongly disagrees that it is a “learning process”. The UK government has been providing benefits to people for many decades now and should be entirely capable of showing proper care for their well-being.

The fact that thousands – possible tens of thousands or indeed hundreds of thousands – of people have died after being denied DWP benefits suggests that there was a failure of care, and that this was a political decision.

5. What are we to conclude from all of the above?

It can only be that the Department for Work and Pensions is a chaotic dis-organisation that fails to uphold its duties properly, with the result that many thousands of people have died who should have been receiving the benefits, and the respect, that is due to them.

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Tory algorithm smears people with disabilities as benefit fraudsters

Habitual cruelty: this is just the latest instance of the Tories persecuting people with long-term illnesses and disabilities.

My word – the Tories have been victimising people on the advice of an algorithm again. Haven’t we been here before?

YES, WE HAVE – former Education Secretary Gavin Williamson was pilloried two summers ago for using a computer-generated artificial intelligence program to steal high grades from state school pupils.

Now it seems people with disabilities are being targeted as benefit fraudsters by the DWP, based on an algorithm – and nothing else.

Is it the same algorithm, perhaps? The DWP isn’t telling – but may soon be forced into another potentially self-damaging revelation under threat of court action.

It doesn’t bode well for the AI that Sajid Javid is buying in for the NHS. But then, it’s a system from a company in which Javid himself owns shares (or share options – what’s the difference?).

What’s the betting that the Tory cheapskates have been using the same algorithm for all three?

The Greater Manchester Coalition of Disabled People (GMCDP), together with campaign group Foxglove, is taking action against the DWP after concerns were raised by the charity Privacy International, which first found references in a DWP report to its use of “cutting-edge artificial intelligence to crack down on organised criminal gangs committing large-scale benefit fraud”.

“Organised criminal gangs”?

Disabled people… living in “fear of the brown envelope” showing their case was being investigated.

Campaigners say that once flagged, those being examined can face an invasive and humiliating investigation lasting up to a year.

A “huge percentage” of the group has been affected by the system.

“We’re tired of the fear of the brown envelope and tired of being repeatedly forced by DWP officials just to justify who we are,” said Rick Burgess of the GMCDP. “It’s time for the DWP to come clean about how this algorithm works and explain why so many disabled people are flagged for investigation. Disabled people need support – not being ground down by a brutal system that assumes we are fraudulent until proven innocent.”

The Guardian‘s article highlighted a 2019 UN report into the “digital welfare state” that said algorithms were “highly likely” to repeat biases reflected in existing data and make them even worse.

It added: “Inbuilt forms of discrimination can fatally undermine the right to social protection for key groups and individuals.”

The government has until Friday to respond to the legal letter but, again according to the article, “has so far rebuffed attempts to explain how the algorithm behind the system was compiled”.

They’re trying to come up with an excuse that will stand up to examination – and I don’t think they’re going to meet that Friday deadline!

Source: DWP urged to reveal algorithm that ‘targets’ disabled for benefit fraud | Disability | The Guardian

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Devastated parents of disabled kids were abandoned by Tories during Covid

Did you think you were hard-hit by the pandemic? Unless you’re a parent of a disabled child, think again!

Families with disabled children suffered astonishing levels of deprivation during the Covid-19 crisis (so far) as the Conservative government abandoned them to whatever fate befell them.

Read this information from a survey by Contact, the charity for families with disabled children – and weep. It found that, among almost 3,000 families:

  • Nearly two-thirds (61%) say that caring responsibilities mean they or their partner has given up paid work, on average losing £21,270 from their family income.
  • In the last 12 months, almost a third of parent carers have gone without heating (30%) and food for themselves (37%). Half have gone without toys, presents and computer equipment for their children.
  • 55% of respondents were shielding during lockdown. As a consequence of shielding, 30% report they got into debt or borrowed money, 15% got behind with mortgage payments, 10% used a foodbank for the first time and 7% lost their job.
  • Nearly a quarter (23%) of respondents claim Universal Credit and 40% of those said they are worse off since claiming, despite assurances from government that no one would be worse off.
  • 92% of parent carers say going without affects their own health and a third (34%) saying it affects the health of their child.
  • Almost one in five say they have increased care commitments due to the pandemic that will impact their ability to earn money in the future.

So it seems the Tories have used the pandemic to hammer the people who needed help the most – while pretending they were ensuring that everybody would be helped.

Some might describe such behaviour as lower than verminous.

Sadly, it is on the very same verminous government that these families must rely for help now.

Contact is running a campaign for action, with steps including:

• An increase in Carer’s Allowance and child disability payments under Universal Credit.
• Energy companies to introduce a special tariff for households with sick and disabled children due to the rising bills facing families this winter.
• The government to invest in specialist independent advice services, to help families with disabled children claim what they are entitled to.

The first act you can take in the campaign is simple: write to your MP. Contact has set up a template email to make speaking out quick and easy.

You can find it here: Families with disabled children left financially devastated by pandemic, new study reveals | Contact

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Benefit system for injured war veterans is worse than the DWP

It’s no surprise: the UK has a prime minister who showed his contempt for the armed forces by laying a wreath face down one year. The Ministry of Defence spitting on injured veterans is par for the course.

After a weekend in which Conservative politicians across the UK stood in all their hypocrisy and mouthed empty words of thanks to soldiers they despise… this:

Former members of the forces say they have been left ‘suicidal, homeless and let down’ by a system of payouts that is tough to navigate and appeal, leaving many feeling betrayed by the government they once served.

Thousands of veterans are struggling to get government payouts for injuries caused in service, with some facing poverty and suicide over the issue.

These veterans overwhelmingly report the same things – not getting the level of payment they need and then facing lengthy and complex battles to get an increase.

Does that seem familiar to you?

Payments to injured veterans come in war pensions and the Armed Forces Compensation Scheme (AFCS) – both administered by the Ministry of Defence which, it seems, couldn’t care less.

Anyone physically or mentally harmed during service before April 6, 2005, should receive war pension payments. Those injured after that date must apply to the AFCS.

But in practice, getting what they are owed seems impossible.

According to The Mirror,

Many former soldiers … report that vital medical evidence proving their claims is removed by the time their appeals are heard.

If veterans are unhappy with their war pension or AFCS payment, they can appeal. But for many the appeal process is complicated and long.

Veterans will often give up on the system or – tragically – die before they get any payment increase.

The Mirror‘s article features accounts by, and about, a large number of veterans who have been struggling to receive benefits they deserve after suffering injuries in the name of their country.

It seems to be unspoken Conservative government policy – consider the policy of the Department for Work and Pensions to deprive sick and disabled civilians of the payments they need if they’re to live lives that are close to normal.

This Writer has to ask what the legions of flag-waving patriots who observe Remembrance Day in good faith think of this betrayal.

Source: Thousands of injured war veterans denied full disability benefits in ‘cruel’ move – Mirror Online

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Are you one of the 340,000 PIP claimants who could be owed £16,000 in back pay?

The Department for Work and Pensions has announced that it will be checking 340,000 Personal Independence Payment claims to see if back-payments of £16,000 or more are owed – mostly to claimants with a mental health condition.

The initiative follows – extremely belatedly – a court decision from July 2019, finding that the DWP had not been awarding the correct number of points to some claimants who need prompting or social support to engage with other people face-to-face.

According to Benefits and Work,

Amongst PIP claimants who may have missed out are:

People who have regular meetings with a mental health professional, without which they would not be able to manage face to face encounters;

People who need the input of particular friends or relatives with experience of supporting them in social situations – rather than just any well-meaning friend or relative – to help them manage face to face encounters.

The DWP is not planning to invite claimants for an assessment but may contact them for more information.

This means a brown envelope from the DWP will arrive, out of the blue, through the letterboxes of people who are likely to have a phobia about brown envelopes from government departments.

The most likely outcome from people who are contacted in this way is that the letters will be ignored.

So This Writer is happy to endorse the suggestion, by Benefits and Work, that anyone who believes they may be affected should contact the DWP proactively – get in touch with them without giving them time to get in touch with you.

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A wrong disability benefit decision is overturned every minute of every working day

Philippa Day: Capita paid her family an out-of-court settlement after a court heard her mental illness had been “exacerbated” by the way her benefits were processed.

The Department for Work and Pensions is riddled with incompetence with a wrong benefits decision being overturned every single minute of every working day, according to new analysis.

Readers of This Site may find nothing surprising in the revelation from disability charity Scope about assessment results for Personal Independent Payment.

It’s doubtful that it is incompetence, of course. There is a wealth of information that the DWP deliberately approves wrong decisions by benefits assessors from outsourcing firms like Capita.

Capita, of course, has just agreed to pay off the family of a disabled, mentally-ill woman who died of a drugs overdose after being messed about by the company and the DWP over a period of months.

So why does the DWP – and its outsourced assessment firms – get away with it? Simple: they have cleverly managed to avoid a court making a decision that they are guilty of an offence due to their activities.

Most recently, Capita made an out-of-court settlement to avoid a judgement on the death of Philippa Day.

According to Disability Rights UK,

Thousands have to fight every month to get the main disability benefit Personal Independence Payment.

Scope has demanded urgent action from Government after publishing the analysis which shows that on average, more than 12,000 Disabled people are successfully overturning wrong Personal Independence Payment (PIP) decisions every month.

Disabled people can appeal if their PIP claim has been turned down or if they are awarded less financial support than they had expected.

Scope found that between July 2019 and June 2021, on average there have been 12,579 successful appeals (including mandatory reconsiderations and tribunals) every month – equivalent to 600 every day. Since July 2019 and June 2021, there have been a total of 301,899 successful appeals. 70% of PIP tribunals are successful.

Figures also show the Government spent £120 million fighting disability benefit claims for PIP and Employment Support Allowance (ESA) between 2017 and 2019.

Scope has launched a new petition calling on the government to make sure disabled people get the right benefit decision, first time.

The petition calls for disabled people to have the right to request an appropriate assessor who properly understands a claimant’s condition.

Will it get anywhere? Doubtful.

Therese Coffey – and all the Tory ministers before her, going back to 2010 and Iain Duncan Smith – enjoy killing off vulnerable people too much.

Source: Disability benefits: one wrong decision overturned every minute of every working day | Disability Rights UK

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Benefits assessor pays off family of dead claimant – is this the new trend?

Death by DWP: Philippa Day.

Is this the new fashion for the Department for Work and Pensions and its privately-hired assessors: pay off the families of people who have died and sweep their cases under the carpet?

Philippa Day is the second deceased benefit claimant this week whose case is being ended with a payment by one of the organisations involved in pushing her to her death.

This time, benefit assessor Capita is paying up in an out-of-court settlement after Ms Day’s family started a lawsuit. In the other case, the DWP itself paid more than £16,000 to family members of another claimant after being ordered to do so by an Independent Case Examiner (ICE).

Coroner Gordon Clows delivered a damning indictment of Capita and the DWP at the inquest into Ms Day’s death in January this year.

He said her mental illness had been “exacerbated” by the way her benefits were processed: “Were it not for this problem, it is not likely that she would have [taken the act which ended her life].”

And he said a lot more. See This Site’s previous article – here – for all the damning details.

Now Capita is paying an undisclosed amount – out of court – meaning there will be no UK court verdict against the organisation or the Department for Work and Pensions to show that they drove a vulnerable woman to her death.

Do you think that is fair? I don’t.

Nor, it seems does solicitor Merry Varney, who acted for the Day family on behalf of law firm Leigh Day.

She said: “Capita has shown acceptance of their failures and a willingness to ensure their mistakes are not repeated, however there remain too many examples of the DWP, which controls the financial circumstances of the majority of people too sick to work, acting inhumanely to those receiving benefits and a continued resistance by the DWP to transparent investigations into benefit related deaths.

“Until the DWP changes its attitude, people like Philippa and her family remain at risk of gross human rights violations and ‘benefit related deaths’ are just another example of preventable deaths of people with disabilities occurring without any proper investigation or scrutiny.”

Somebody needs to take a court case through to the end. Otherwise the DWP and its assessment firms will keep dodging responsibility for the thousands of deaths they are causing.

Source: Capita pays compensation to family of woman who died after benefits cut | Welfare | The Guardian

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Did DWP torture this disabled benefit claimant until he died?

There are many kinds of torture – not just physical but also psychological.

This Writer has to ask whether the Department for Work and Pensions used psychological torture on a disabled benefit claimant by its own failures to carry out its duties properly.

DWP officers had left the claimant to be supported by an elderly, disabled parent – his appointee – who also needed daily carers and meals delivered.

Departmental guidance states that they should have found another appointee – but they did not do so. Why not?

Instead, the claimant’s ESA and PIP were repeatedly stopped due to failure to attend assessments, because letters were sometimes sent to the claimant’s address and sometimes to his parent’s.

The benefits were restarted after interventions – but the DWP has apparently lost the evidence showing why the claims had been restarted.

There are supposed to be safeguarding procedures to protect vulnerable benefit claimants but – as we discovered after the death of Jodey Whiting – nothing has been done to encourage officers to follow them.

In this case, the DWP repeatedly failed to follow its own safeguarding procedures, despite the fact that officers knew the claimant was vulnerable.

In addition to physical health problems, this claimant had severe depression. At one point, a sibling contacted the DWP to say that the claimant’s GP had sent them for psychiatric assessment due to a deterioration in their mental health.

The sibling explained that they had been to the claimant’s house and found unopened post and said they weren’t fit for a PIP assessment, but another such interview was arranged – by letter.

The result was predictable: the claimant didn’t answer the door and their PIP was stopped. The same also happened in relation to their ESA claim.

The claimant died – underweight, “unkempt and dirty” – after having been denied ESA for three months and PIP for three weeks.

His parent had been providing cash for food, even though that person had their own care package, meals prepared and carers attending daily.

The claimant’s sibling complained to the DWP and the government department made a payment of ESA arrears and £3,000 of backdated PIP.

Unsatisfied, the sibling took the matter to the Independent Case Examiner, who ruled that a further payment of £10,700 in PIP be paid to the claimant’s estate and a consolatory payment of £2,500 to the family.

And a fat lot of good it dead the deceased man!

But think how much the DWP saved; one-off payments totalling £16,200 – which included arrears, remember – is much less than might have been handed out if the claimant had remained alive.

So I have to ask: did DWP officers deliberately push this claimant to death?

They knew he suffered from severe depression but chose to mess him around.

Brown envelope phobia is a known phenomenon in which depressed people avoid opening letters from the DWP – so they sent him letters that they knew he would never read.

They deliberately failed to find a new appointee, and sent important notifications to the claimant’s former appointee – knowing that he would not be able to read them.

Another known behaviour of depressed benefit claimants is aversion to confrontations with DWP-appointed benefits assessors; they believe (justifiably, as many documented cases show) that they’ll be cheated out of payments.

But these DWP officers still sent an assessor to this claimant’s address anyway. Is it really credible for them to say they did not expect what happened?

Or were they deliberately inflicting psychological torture on a man with severe – mark that: severe – mental health problems?

To This Writer, the evidence is clear: the problem at the DWP is systemic – people there are encouraged to ignore their duty of care to claimants.

But with the Court of Appeal refusing to allow another inquest in the case of Jodey Whiting, it seems impossible to bring the evidence needed to prove it into the light of day.

Is the whole of the UK’s benefit and legal system rigged to push vulnerable people to their deaths and then hide the facts, simply because they happen to be sick and/or have a disability?

Source: Disabled claimant died underweight, ‘unkempt and dirty’ after ESA and PIP wrongly stopped | Disability Rights UK

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Government authorities are STILL pretending they think amputees can grow their limbs back!

Blue badge: this one wouldn’t be valid any more because it has the EU’s logo on it.

It’s amazing that benefit-providing authorities are still pretending to be this stupid.

Read the following tweet, and I’ll provide a text version of the attachment (for those who can’t read images) afterwards:

Are you with me so far? Ben’s local council contacted him to say that his disability did not qualify him for a Blue Badge – used to gain privileged parking for disabled drivers.

Council officers wanted to see evidence of his disability. So he contacted his doctor and asked for a letter providing details.

This is what the doctor wrote:

“I was most surprised to be asked for a statement of fact regarding Ben’s disability. I can assure you that he has indeed had a traumatic amputation of his right lower leg in a road traffic accident. This has left him severely debilitated with chronic phantom limb syndrome and perpetual pain in his stump which on some days allows him to be independently mobile and other days leaves him unable to walk independently.

“I would be grateful if you could take this into account when dealing with his requests for blue badges in the future.

“It is of course unlikely that this situation will change unless medical science allows us to re-grow a new leg for him.”

It reminds me of an image I used to use, years ago, to illustrate that way Department for Work and Pensions officers would try to diddle people with severe disabilities out of their benefits by putting them through pointless repeated benefit assessments, because they knew the experience would cause severe distress.

The image was of a quadruple-amputee and the caption was something like “Every six months the DWP demands that she attend a re-assessment interview… IN CASE THEY’VE GROWN BACK.”

As the doctor’s letter states: unless there’s a sudden advance in medical science that makes limb regrowth feasible – and this is likely to be announced on all major new outlets, all over the world, so we’ll all know about it – then there is no point in pretending there is a reason to put people with disabilities through all this extra trouble.

All those years ago, I was charitable enough to believe it might be possible for people to genuinely believe it was possible for human beings to regrow amputated legs.

Now I am less tolerant – and I think it’s time for zero tolerance from the rest of us.

So, if a local authority – or the DWP – tries to demand that people with disabilities need to provide proof that they still have a disability that simply won’t go away…

Let’s name the authority and – where possible – the official responsible for the demand, and ask whether the person is too stupid to have such responsibility, or whether the authority itself is too stupid to be put in charge of such an important duty.

Have YOU donated to my crowdfunding appeal, raising funds to fight false libel claims by TV celebrities who should know better? These court cases cost a lot of money so every penny will help ensure that wealth doesn’t beat justice.

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DWP tries to blame Royal Mail for PIP delays but do we believe it?

It’s a sad consequence of having to fight a court case that I don’t have as much time for some of the subjects that made This Site’s name – such as the persecution of benefit claimants by the DWP.

This particular issue is one on which I have personal experience, though – as, I dare say, has anybody who has had to deal with DWP letters.

My case differs from that outlined by Disability News Service, though – in that the DWP contacted Mrs Mike to tell her that her PIP review was due, and could she return the form within a month of the date of the letter?

The letter arrived no less than 10 days after the date on it. That left three weeks to get the review done.

It is not enough time. Not only do PIP claimants have to navigate the form, which is worded in an open way but which is marked according to very specific requirements, but they must also seek corroborating evidence from carers, community helpers and healthcare professionals.

All of this takes considerable time.

As her carer, I knew that we needed to seek expert help in writing the form, so I contacted Citizens Advice and was immediately told that I would have an appointment to talk to someone in a few days’ time – and that I should seek an extension on the deadline at once.

I can’t say that conditions are the same across the UK – I live in Wales – but once I managed to get through to DWP (there was an inevitable wait of more than an hour) the department could not have been happier to extend the deadline.

I think I was given a couple of extra weeks.

I therefore advise everybody to do this – especially if receiving a letter with a deadline that appears to have been delayed in the post. It makes the argument between DWP and the Royal Mail irrelevant.

And I needed the extra time. Mrs Mike has a condition that can only get worse, but it wasn’t until I spoke to somebody else about it that I realised the extent to which her condition had degenerated.

Help I had provided as a favour when she was feeling particularly bad had become a habit – meaning that he condition has worsened – and the very shape of our days had changed as these accumulated.

The changes had been so gradual that I had not taken them into account – but they mean a great deal when dealing with the DWP.

I therefore advise everybody going through a benefit review to seek expert help from Citizens Advice or an organisation that is similarly qualified.

Finally there was the question of corroborating evidence. I provided a letter, as Mrs Mike’s carer, describing the obstacles she faces getting through the day, and the ways I have to help her.

We sought letters from community organisations and some professionals but received no interest in return.

And we contacted Mrs Mike’s doctor, too. This seemed likely to be problematic. “Oh, you’ll get no help there,” people said. “Doctors have been discouraged and disincentivised by the DWP! If you do get a letter, they’ll charge you a fat wad of cash!”

Not a bit of it was true.

We received a letter in due course, containing a printout of Mrs Mike’s medical history and a medical opinion that was adamantly in favour of her receiving the highest degree of benefit available to her.

Finally, when it was time to post the completed form, I took it to the post office and paid extra to ensure that the DWP would have to sign for it, to confirm receipt.]

This is very important. I know from personal experience and the experience of others that the DWP finds it easy to claim non-receipt – as it did in the case of the claimant in the DNS story.

This cannot happen if you have evidence that somebody signed for it. It bypasses any concerns about whether delays were caused by the Royal Mail or the DWP because it provides proof of delivery within the time stated.

The decision took about a month to come back. It confirmed Mrs Mike’s benefit would continue at the highest rates possible.

So that is my advice for anybody going through the benefit review process:

  1. Seek expert advice on filling out the form because they must provide specific information that the DWP must see before it awards any points.
  2. Contact the DWP and ask for an extension on the deadline if its letter arrived late.
  3. Seek evidence from anybody who has experience of the claimant’s disability. The worst that can happen is they decline to provide it. Don’t be put off asking your doctor.
  4. When you post the form back, make sure the DWP has to sign for it to confirm that it has been received.

These are measures that work.

They deprive the DWP of any excuse to blame another organisation for delays in processing a claim.

And they ensure that your benefit payments are disrupted by any nonsense if the DWP claims that you haven’t returned your form.

Source: DWP and Royal Mail dispute cause of PIP delays – Disability News Service

Have YOU donated to my crowdfunding appeal, raising funds to fight false libel claims by TV celebrities who should know better? These court cases cost a lot of money so every penny will help ensure that wealth doesn’t beat justice.

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