This Writer wasn’t aware HM Revenue and Customs were so lazy that they employed a private contractor to cock it all up for them, though.
Poor workers are being denied tax credits for months on end – forcing some to go without food, a senior Labour MP has claimed.
Frank Field blamed mammoth waiting times at HMRC and its private contractor for leaving some of Britain’s neediest in the breach.
Bosses say tax credits are only stopped if a claimant takes more than 30 days to reply to a letter about a change of circumstances.
But Mr Field, the chairman of the Commons Work and Pensions Committee, claims his constituents have waited up to 15 weeks without being told why they were cut off.
Figures he obtained say HMRC takes 64 days – on average – to complete each “intervention” from the first letter to the final result.
It takes longer – 91 days – for interventions to be processed by HMRC’S tax credits contractor Concentrix, which deals with different types of cases.
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