Jayne’s conclusion is that any benefit claimant undergoing a change in circumstances should be prepared, not only to have to undergo another claim process, but also for information about their condition to be sent to people who don’t need to know about it.
While little can be done about the former, the latter is a dereliction of duty. DWP officials aren’t empowered to change the identity of the people acting for a sickness benefit claimant.
Perhaps Jayne should write and demand to see the regulation/legislation that confers this power on low-grade DWP functionaries.
Why the DWP feel a deterioration in mental health would be helped by having to go through the process of a new claim I’ve no idea? Anyway my carer duly filled in the form, and on page 31, other information, he stated HE was both my full time carer and would be acting as my representative, this was then sent off along with the appropriate report from my therapist.
I received a home visit fairly quickly from a pleasant man, who after numerous requests as to his qualifications, reluctantly admitted he was a paramedic; when it came to him asking me about my mental health he decided it would be a good idea to tell me of his experiences of dealing with people who had taken their own lives. In truth all this did, was inform me where not to carry out my thoughts, and in no way made me feel any more positive; if anything it caused me to focus on my suicide plan even more.
Two weeks ago the dreaded brown envelope arrived with the decision; which along with the usual errors of the decision makers (DM) not reading the information, this unknown DM had in their wisdom, determined, because I am still on the waiting list for regular therapy, my mental health wasn’t too bad!
As if this wasn’t enough to deal with, the same day my daughter phoned and said she had also received a copy of my decision; I went ballistic. The whole reason for Tony, my partner dealing with everything was because I didn’t want my daughter knowing just how ill I was.
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