Cancelled inspections by care watchdog rise 360 per cent in one year

160604 Remploy

The number of inspections by the social care regulator that are cancelled or rescheduled every month has risen by more than 360 per cent in just one year, the watchdog’s own figures have revealed.

The figures – revealed by the Care Quality Commission (CQC) following a freedom of information request by Disability News Service (DNS) – show that 25 inspections of adult social care services were cancelled in April 2015, but that this shot up to 103 in April 2016.

The figures also show the number of inspections that had to be rescheduled rose from 25 in April 2015 to 130 in April 2016.

The freedom of information request was originally submitted by DNS in an attempt to discover the impact of changes to CQC’s troubled Experts by Experience (EbE) programme, in which people with experience of using services accompany CQC inspectors on their inspection visits of health and care services.

The EbE programme was hit by criticism after three of four new contracts to run the programme were awarded to Remploy, the formerly government-owned disability employment business which is now mostly owned by the scandal-hit US company Maximus.

Source: Cancelled inspections by care watchdog rise 360 per cent in one year


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7 thoughts on “Cancelled inspections by care watchdog rise 360 per cent in one year

  1. casalealex

    Maximus-owned Remploy slashes pay of disabled experts by half
    January 16, 2016

    Discredited Maximus adds care inspections to DWP portfolio
    December 20, 2015

    Care Quality Commission (CQC) is not fit for purpose!

  2. Dez

    Follow the money…..I’m still not understanding if Experts by Experience are unpaid laypersons or paid for sub contractors of the infamous Maximus. Bottom line it looks what was a tightly delivered service has turned into a wastful crock of ####.
    Who is managing this paid for service that is not delivering and are the lost visits not paid or do they collect their dosh if they turn up or not. Sounds and feels like another totally unmanaged outsource contract that just ends up screwing the taxpayers and making money for ineffecient and lacklustre non-delivery.

  3. Justin

    thats what happens when you hand over the contract for this to a company that nobody trusts, maybe people that make decisions for contracts like this will think twice, i would not do any ebe work for maximus for any money as i would not want to contribute to them making money from people who have health issues, they should go back to america, taking ids and co with them, to a country that they come from and has the same respect and trust that i have for them as well.

  4. Brian

    Maxitoss are vermin carrying the Tory banner. What’s happened to the conflict of interest in due diligence that should take place before these organisations are appointed?

  5. 61chrissterry

    Shared on 61chrissterry. This is extremely worrying, as without these inspections how can one have any surety that quality in care is being maintained. I for one can not understand why this contract was even given to Maximus as their track record shows they are not fit for purpose.

  6. Justin Greenwood

    well the cqc chose to go down this route and they will have to learn from it, whether they get any ebe willing to rejoin the program once they realised what a bad decision they made will be another issue, they certainly have to earn trust and that wont be to easy.

Comments are closed.