The number of inspections by the social care regulator that are cancelled or rescheduled every month has risen by more than 360 per cent in just one year, the watchdog’s own figures have revealed.
The figures – revealed by the Care Quality Commission (CQC) following a freedom of information request by Disability News Service (DNS) – show that 25 inspections of adult social care services were cancelled in April 2015, but that this shot up to 103 in April 2016.
The figures also show the number of inspections that had to be rescheduled rose from 25 in April 2015 to 130 in April 2016.
The freedom of information request was originally submitted by DNS in an attempt to discover the impact of changes to CQC’s troubled Experts by Experience (EbE) programme, in which people with experience of using services accompany CQC inspectors on their inspection visits of health and care services.
The EbE programme was hit by criticism after three of four new contracts to run the programme were awarded to Remploy, the formerly government-owned disability employment business which is now mostly owned by the scandal-hit US company Maximus.
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