The government must work closely with disabled people and user-led organisations to rebuild trust damaged by the flawed work capability assessment (WCA) if it wants to improve its failing welfare-to-work programmes, according to a new report.
The report by The Work Foundation, part of Lancaster University, calls for an overhaul of the employment support available for disabled people and those with long-term health conditions.
And it warns that a “culture of mistrust” has built up within the social security system, which was “particularly felt by those with long-term health conditions”.
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