Are we starting to see a change for the… accurate?… in the way services provided by the Department for Work and Pensions are viewed and described?
JOBCENTRE Plus bosses pressurise their staff every day to stop the benefits of poor and vulnerable Scots and leave them penniless.
The drive to impose sanctions is such a huge part of the culture in Iain Duncan Smith’s DWP empire that workers suffer stress and anxiety if they don’t hand out enough. The most vulnerable people, including those who may have learning difficulties, are the easiest targets.
Workers who impose too few sanctions run the risk of bad job reviews and losing their bonuses.
Decent staff do all they can to protect vulnerable people. But ambitious workers who don’t care how they get ahead will hand out sanctions “for nothing” to keep the bosses happy.
This is the scandalous reality in Scotland’s Jobcentres – revealed by a whistleblower with personal experience of how the Tory Department for Work and Pensions operates.
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