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Amazingly, there will still be people who defend Universal Credit, the DWP and the Tories who inflict them on us after reading what follows.

The Mirror has published details of recordings passed on by a whistleblower, featuring comments about benefit claimants by DWP staff.

They demonstrate exactly why claimants win the majority of appeals against benefit refusals by the government department, and prove what we knew all along – staff are biased against claimants.

Read the comments for yourself:

Department for Work and Pensions Staff were recorded making the slurs working at a call centre in the Midlands.

One [benefits manager] advocated blowing [claimants] up with a grenade, another accused them of getting money for nothing while the disabled were accused of “faking it.”

In one disturbing taped conversation a manager says: “The police sometimes have sting operations where they gather people together.

“We should nominate one person to throw a grenade in.”

Another reveals a case manager railing at claimants, who can be out of work because of ill health.

They rant: “It does my head in. They’re getting something for nowt, they don’t really have to do a great deal to get it. And they still whinge.”

Another says they “have absolutely no time” for claimants with depression and anxiety.

A regular caller with four children, including one who is severely disabled, is branded a **** after a call.

One manager asks: “Has she got a disabled child?” before another says: “She’s not disabled. She acts it.”

Surprisingly, the DWP has said it is taking the claims about its staff’s behaviour seriously, and will take appropriate disciplinary action where possible.

But after years of dealing with this organisation, I wonder if this is just embarrassment that somebody has been caught, to be followed with scapegoating.

Source: Universal Credit staff taped making disgusting comments about claimants – Mirror Online

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