Bank’s Universal Credit delay means dilemma for single mum

This is the problem with a benefit that puts people too close to starvation.

When a fault at Clydesdale Bank meant her £410 Universal Credit payment was delayed by up to a week, single mum Megan Devine, of Glasgow, was left with no money to feed herself and her baby daughter Mairead, or to heat their home.

Her family can’t help as they don’t have any money to spare either.

It’s the kind of cock-up that puts lives at risk – for no reason.

Some might question how an 18-year-old woman has managed to get into such a situation in the first place – but it is not our place to sit in judgement on others. We don’t know the circumstances.

All we know is that the Tory-run system has failed another person in need, and the consequences could be catastrophic.

Source: Single mum left with £0 to feed baby daughter after bank causes Universal Credit delay – Mirror Online

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No Comments

  1. Shelagh January 7, 2020 at 12:08 pm - Reply

    I think it’s very easy for someone to get in that situation. When you are that poor, you really do live from one payment to the next. Every penny is accounted for, you know exactly how much you can spend on food etc, until the next payment comes through. There is rarely any wiggle room.

    • Mike Sivier January 8, 2020 at 6:00 am - Reply


  2. wildthing666 January 7, 2020 at 12:30 pm - Reply

    The DWP should be paying a penalty to the claimant for paying them late, credit card companies and other lenders do the same if you are late with payments. Personally I would like it to be £50 per week, or part of, so they are really hit where it hurts.

    I have only ever had one late payment and told the DWP to issue it within 48 hours or it went to court, they tried the I had being paid routine but I replied with one sentence NOTICE OF COMMENCEMENT OF PROSECUTION IN 24 HOURS. i WAS PAID THAT DAY. I got a letter saying that it had been an error on their system! BS more like someone had diverted my payment to their account.
    I never let the DWP, or their third parties off the hook.

    • Robbo January 12, 2020 at 1:29 pm - Reply

      Why should the DWP pay a penalty for a Clydesdale Bank error?

      • Mike Sivier January 12, 2020 at 2:17 pm - Reply

        Because it is the Tory-created system that caused the problem, by giving this woman too little on which to survive.

    • Robbo January 16, 2020 at 6:52 am - Reply

      Had the bank dealt with the crediting of her payment correctly then she would not have had “too little on which to survive”. If my employer pays me by direct transfer into my bank account should they be held responsible if my bank fails to credit my account? No, and in this case the bank has admitted it is their error..

      • Mike Sivier January 16, 2020 at 10:59 am - Reply

        The point is that Universal Credit provides too little on which to survive – habitually. If a fault with one payment puts a person – and her baby! – close to starvation then it is not fit for purpose. That is the fault of the Conservative government as you know perfectly well.

      • Robbo January 18, 2020 at 3:52 am - Reply

        Sorry Mike…I disagree. There may be cases of Universal Credit sometimes providing too little on which to survive but that is a different matter and it is not demonstrated here Had the Clydedale functioned properly then this issue would not have arisen.

        • Mike Sivier January 18, 2020 at 1:35 pm - Reply

          No, this is not a different matter. The young lady concerned was left with too little on which to survive. State benefits should take unforeseen circumstances into account.

      • Robbo January 18, 2020 at 5:13 pm - Reply

        Are you saying everyone on state benefits should be paid more than they need each week just in case there is an unforseen circumstance?

        • Mike Sivier January 18, 2020 at 9:56 pm - Reply

          People on state benefits are currently being paid less than they need. That is the problem. They should be paid enough.

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