Why have the #Tories changed #benefit addresses to block #tracking of correspondence?

The government has changed the address of some Department for Work and Pensions benefits departments so it is now impossible to track correspondence with them.

This is potentially hugely harmful to benefit recipients as they often must rely on tracking information about (for example) items sent by recorded delivery to be able to prove that DWP officers have received them.

We – and I certainly include myself among those who have experienced this – know that items that are not sent so they can be tracked are often “lost” – and, again, I put the word “lost” in quotation marks because my belief is that DWP officials deliberately lose them.

So this…

The new address for Attendance Allowance submissions is “Freepost DWP Attendance Allowance”. No postcode. That is all very well, but a client of mine tried to send an application “recorded delivery” or “signed for” and was told by the Post Office this was not possible without a postcode. My naturally suspicious mind wonders if this is deliberate by the DWP so that people cannot prove that they have had documentation delivered to the DWP.

… suggests to me that the DWP is hoping to “lose” many more items of correspondence in order to cause much more of the kind of frustration that leads to the deaths of benefit claimants.

Has anyone in receipt of other benefits been told they can’t track post any more?

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2 thoughts on “Why have the #Tories changed #benefit addresses to block #tracking of correspondence?

  1. The Toffee (597)

    A typical trick by the slime of this toerag government, aided and abetted by the rats of the ‘capos’ of jcp staff, plenty of whom will be pcs members.

    But just as a sidenote, as a former postman meself if the post office cannot accept mail for recorded delivery they MUST give a receipt for proof of postage if requested.

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