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The stress created by the Department for Work and Pensions – to stop benefit claimants from appealing against wrong Personal Independence Payment decisions – is now well-known.

The Conservative government that runs the DWP wants to discourage as many people from claiming the benefit as possible.

This study shows that the department’s dirty tactics appear to be succeeding.

study released by the DWP yesterday has revealed that 37% of people who do not appeal the decision made in their PIP appeal during mandatory reconsideration (MR) do not do so because the process would be too stressful.

The study also shows that a fifth of people who do not appeal at MR did not do so because they were sure there would be no change to the award, and another fifth said they were too unwell.

While 83% of people in the survey knew what the first step in claiming PIP was, 46% said they knew nothing of the process, while 36% said they had no idea why people would claim PIP.

The report notes that the main reasons for appealing is that 42% do not receive their award, 26% find that the DWP did not take their evidence into account, and that 25% found the face-to-face assessment unfair. They also found that claimants feared the DWP would treat them unfairly during their appeal, saying: “The qualitative research revealed that claimants were sometimes reluctant to contact the DWP for advice or further information after receiving their decision letter, due to concerns that it would not be impartial.”

Source: Over a third do not appeal PIP decision due to stress shows DWP study | UNITE Magazine

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